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Target Audience

Managers and Senior Managers in the Non-Profit Sector.


How well does your organisation relate its day-to-day activities to its strategic objectives? Your operational plan is the link between the two. It maps out the incremental steps that you must take to reach your larger goals. It provides direction to your staff, and reassurance to your Board. This workshop introduces a basic internal planning and reporting framework that will help align your organisation’s operations with its strategic goals.

Target Audience

Middle and Senior Managers, Board Members.


Prolific business thinker Michael Porter once wrote that the essence of strategy is choosing what not to do. A good strategy is clear and succinct, with a well defined scope. It boldly sets out your ambitions, but is also focused on what is most important for achieving your mission, and it is embedded in reality.

This Strategic Planning workshop will guide you through a process of reflection, critical thinking, creativity and prediction. Step-by-step, you will learn what a strategic planning process involves, what tools and techniques can help you along the way, what the end result should look like, and how to get everyone on board.

(Lunch of soup and sandwiches provided at 1pm.)

Target Audience

Are you a Board member / Senior Executive Officer of a voluntary or community group? Do you need to develop or enhance your understanding of Outputs & Outcomes?


Learn to understand the terminology, aims and objectives relating to outputs and outcomes.

Jargon Buster

  • Stakeholder Needs
  • Planning
  • Action
  • Monitoring
  • Evaluation
  • Results

Build a Planning Triangle

  • Planning & Monitoring Performance
  • Benefits of focusing on outcomes
  • Outcomes in organisations
  • Outcome indicators
  • Measuring your progress

Understanding Monitoring and Evaluation

  • Improving work with individuals
  • Improving communication with current funders
  • Motivating staff and clients
  • Fundraising
  • Reviewing resource allocation
  • Planning services
  • Identifying gaps
  • Reducing negative outcomes

Using the Results

  • Talking about results
  • Reporting on your results
  • Review