Target Audience
Managers and staff of charities and not-for-profits.
Outline
This training course is designed to engage non-technical management and staff of charities and non-profits, helping them understand the importance of Business Continuity Planning (BCP) with IT Disaster Recovery (ITDRP). These are also referred to as Business Resilience Planning in other sectors.
This planning is essential in safeguarding organisations from wide ranging, catastrophic events which would have a significant impact on the continuing operation of charities and non-profits. The topics are presented in a practical and accessible manner so the attendees would have the ability to put in place the requisite plans to handle a crisis event, cyber security related or otherwise.
1) Introduction
a) What is Business Continuity Planning?
b) The elements of continuity planning:
-
- Business Impact Analysis (BIA)
- Business Continuity Plan (BCP)
- IT Disaster Recovery Plan (ITDRP)
c) Why are these important for charities?
d) Common risks for charities
e) The benefits of having business continuity and IT disaster recovery plans
2) Planning for Continuity
a) Identifying your organisation’s critical functions
b) Analysing the risks to these critical functions using an BIA
c) Developing business continuity and IT disaster recovery plans from the BIA
d) Best practices for testing your plans
3) Responding to Crises
a) Activating your business continuity and IT disaster recovery plans
b) Managing the crisis
c) Communicating with stakeholders during a crisis
d) Recovering from the crisis
Methodology
Delivered virtually via Google Meet. It will be an interactive workshop, including a breakout room for participants to see how they would assess their own risks and then plan for that scenario. A copy of the slides will be provided as well as a link to download templates for Business Impact Analysis (BIA), Business Continuity Plan (BCP) and IT Disaster Recovery Plan (ITDRP).
Target Audience
Directors, CEOs and key people including senior management in non-profit organisations.
Outline
A Chief Executive Officer (CEO) is the leader and public face of many non-profit organisations. They are the highest position of authority in the chain of command but are held accountable by the Board of Directors. The role of a CEO in a non-profit is varied and differs from the CEO of a “for profit” company. The aim of this course is to outline the specific roles and responsibilities of the CEO in a non-profit organisation.
This course will provide interactive training on the role and key responsibilities of the CEO. As the link between the governance and operational elements of the organisation, it will explore the relationships within the role such as the CEO/Board, CEO/Staff and other stakeholder relationships. It will highlight the expectations of the various stakeholders from the CEO.
It will describe the skills and characteristics required to be a successful CEO in a non-profit organisation and recognise when things can go wrong. Finally, the organisational risks and internal policy and procedures required to maintain a compliant and effective CEO position in the organisation will be outlined.
Methodology
Delivered virtually via Zoom.
Target Audience
All people working in the non-profit sector.
Outline
How do you move from launching your strategic plan to ensuring effective implementation? This workshop will bring a mix of theory, best practice and practical steps on how to implement. You don’t have to have a shiny strategic plan to attend – this workshop will support people interested in how to turn words into positive outcomes.
This workshop will break down the steps to implement your organisation’s strategic plan effectively. Participants will be given best practice examples to illustrate how each implementation step can be approached. Participants can, if they wish, bring their Strategic Plan with them to use for group work.
This workshop introduces essential internal planning and reporting framework that will help align your work and your organisation’s work with its strategic goals. Applicable to all levels in an organisation i.e., anyone who is passionate about maximising their productivity and focusing their work will have something to gain by coming along.
Methodology
In person, Carmichael Centre, Dublin 7.
Target Audience
Trustees, Chairs, CEOs, and those responsible for governance in their Charity.
Outline
The Charities Governance Code explains the minimum standards you should meet to effectively manage and control your charity. This workshop will walk you through the requirements of the code including actions and evidence needed to demonstrate compliance.
Methodology
Delivered virtually via Zoom.
Target Audience
Individuals or organisations interested/involved in setting up and running a small non-profit organisation, or supporting others doing the same.
Outline
This online course will be delivered over 2 weekly Zoom sessions as per the details below. For privacy reasons, these sessions will not be recorded, so please make sure to attend both sessions if possible.
Module 1: (Tues 30 June, 10am – 1pm)
Establishment of a Group
- Setting up a community group
- Deciding on the Legal Structure
- Writing Your Constitution
- Recruiting Volunteers
Running of the Group
- Committee Roles
- Running a Meeting
- Agendas/Minutes
Module 2: (Tues 7 July, 10am – 1pm)
Making Decisions
- Conflict of Interest
- Code of Conduct
- Communication with members of group
Legal Duties
- Regulatory Responsibilities
- Charity/Tax & Bank Accounts
- Succession Planning
Methodology
Delivered virtually via Zoom.
Target Audience
Anyone wishing to pick up some productivity tips in the use of MS Word, Excel, PowerPoint, Outlook and OneNote. Prior knowledge of Microsoft Office/Microsoft 365 is essential.
Prerequisite
The training will be in the New version of Outlook, as the Classic version will have no support from April 2026.
Outline
In this course you will learn productivity tips from the following Microsoft programs:
Outlook
- Cleaning up your inbox
- Scheduling emails in advance
- Creating simple rules
- Using email templates
Word
- Working with styles
- Contents pages
- Cover pages
- Watermarks
Excel
- Cleaning data
- Separating text from within a cell
- Locking cells
- Displaying data visually
PowerPoint
- Using slides from another presentation
- Changing fonts throughout the entire presentation
- Working with images and shapes
- Using the presenter view
Methodology
Delivered via Microsoft Teams. This session will be recorded and the recording will be circulated to participants on completion.
Target Audience
Anyone involved in running or participating in board or committee meetings.
Outline
Organisations need effective meetings, but these do not happen without correct procedures, preparation and planning. This practical workshop provides the tools needed to run and contribute to online and face-to-face meetings. It covers the purpose of meetings; challenging behaviour; agendas; decision-making; and minutes.
Methodology
Delivered virtually via Zoom.
Target Audience
Board Members, Chairpersons and CEOs of non-profit organisations.
Outline
• Roles and responsibilities – Board, CEO, Chair
• Governance vs. Management
• Division of responsibilities
• Communication between CEO and Chair (Board)
• HR sub-committee (CEO Selection, Review, Remuneration, Succession Planning)
• CEO role in relation to the Board
• CEO performance appraisals – how to conduct appropriately
• Board only sessions
• Code of conduct
• Board evaluation (its value and purpose)
• Board Dilemmas
Methodology
Delivered virtually via Zoom.
Target Audience
CEOs, senior managers or staff from non-profits/charities who’d like to learn how to improve their Microsoft PowerPoint presentations. Prior experience of using Microsoft PPT is essential.
Outline
- Slide Theory – what to think about before opening PowerPoint
- PowerPoint Fundamentals – time-saving tools to help you create professional slides
- Present with Confidence – tools to help you feel in control when you deliver your presentation
Methodology
Delivered via Microsoft Teams. This session will be recorded and the recording will be circulated to participants on completion.
Target Audience
Company Secretaries or anyone thinking of becoming a Company Secretary.
Outline
Learn about the practical and legal responsibilities and liabilities of the Company Secretary of a Company Limited by Guarantee (CLG).
Topics covered during this workshop include:
- The Companies Act 2014 – implications for new and existing CLG
- The governing instrument – company constitution
- Legal duties of a Company Secretary
- Administrative duties assigned by the Board to a Company Secretary
- Appointing a Company Secretary
- Administrative obligations of a company to the CRO
- Compiling documentation for board meetings and AGM
- Role of Company Secretary as a trusted Board advisor
Methodology
Delivered virtually via Zoom.




