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Business and Organisation Development for Non-Profits (eLearning)

Course Overview

Different demands are placed on an organisation as it develops over time. Managing change, building resources, generating income and maximising impact all take careful planning. In this 4 hour course, we will take a practical look at levels of organisational planning and development of particular relevance to social enterprises and to non-profit organisations who may wish to scale their operations. This course can be accessed for up to 12 months after purchase.

Target Audience

This course is designed with the needs of social enterprises and growing non-profits in mind. It provides a practical hands-on approach to business planning and organisational development for directors, senior managers and supervisors who do not have a background in business management.


Course Structure

The course is divided into 6 component parts and takes approx. 4 hours to review. Participants should allow time to review the practical templates. Topics are self-contained to facilitate micro-learning for the time conscious participant.

Lesson 1: Levels of Organisational Planning

This lesson explains how to develop strategic plans and operational plans and introduces participants to business planning.

Topic 1: How to develop a Strategic Plan

Topic 2: How to develop an Operational Plan

Topic 3: Business Models versus Business Plans

Lesson 2: Business Model Canvas

This lesson will be of special interest to any social enterprise or non-profit organisation that wishes to pursue a new income generating initiative.

Topic 4: How to use a Business Model Canvas

Topic 5: Key Questions for Non-Profits

Lesson 3: Business Plan

Business plans have been used to guide the development of organisations for well over one hundred years! This lesson looks at the elements of a business plan in depth.

Topic 6: The importance of Business Planning

Topic 7: Key Sections of a Business Plan

Topic 8: Situational Analysis

Topic 9: Market Analysis

Topic 10: Operations Management

Topic 11: Financial Projections

Topic 12: Monitoring Results

Topic 13: Resourcing the Plan

Lesson 4: Operational Planning

As organisations seek to scale resources acquisition and social impact, additional issues must be considered if the quality of service delivery is not to be compromised.

Topic 14: Capacity Utilisation

Topic 15: Scaling Non-Profit Organisations

Topic 16: Managing Cost Drivers

Topic 17: Managing Productivity

Lesson 5: Managing Change

Every organisation will face managing change at some stage in its development. Failure to do so successfully, can greatly undermine the aspirations and potential social impact of a non-profit.

Topic 18: The Nature of Change

Topic 19: Organisation Culture

Topic 20: Change Interventions

Topic 21: Change Management Integration Plan

Lesson 6: Business Development Quick Links

In this final lesson, we provide a fast and easy-to-access list of all the templates covered during lesson topics. Upon completion of the course, the lesson page can be accessed time and again thereafter.


Note: Once an e-Learning course is booked, it could take up to 48 hours for login details to be provided.

NOTE: When booking, please make sure to input all the correct contact details into the booking form as the information will be used to create learner profiles. Should information be entered incorrectly it could delay the booking process.



€80Nonprofit Organisation
€80Carmichael Resident Organisation
€80Statutory Organisation
€80Corporate Organisation

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