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Read the latest dilemma here.
For an example of a previous Governance Dilemma, see below:
Governance Dilemma
Michael has been on the Board of a mid-sized charity (and CLG) for four years. At the beginning of his tenure, he felt meetings were collegial and friendly. Michael felt the charity was in a healthy position based on reports to the Board. He thought they were in good hands with a long-standing Chair and CEO.
Six months ago, Michael joined the Audit and Risk Committee (ARC). In addition to Michael, there are two external members and the Board Chair who also chairs the ARC. As a member of the Committee, Michael began receiving detailed financial reports including cash flow statements which raised concerns. Upon further probing, Michael could see they were spending more than they were receiving in income.
Michael asked the Chair of the Board who said it was a blip in their operating model, they provided services to a significant number of clients and therefore received state funding. State funding had declined over the past few years, as their contact point had changed. The Chair advised the CEO was handling the situation and it should be remedied soon.
Two months later, at the yearly meeting between ARC and the Auditors, the auditors repeated their concern about the precarious finances of the charity. At this stage, Michael realised the reserve fund that was in place when he joined the Board was now depleted and had been used to mask the shortfall in income. The wider Board had not been informed of the previous warning from the Auditor or the use of the reserves.
Michael is worried. He knows that he has not fulfilled his duty as a director/trustee. Michael is concerned about the solvency of the organisation and if he raises it too publicly will it damage the reputation of the organisation. What should he do?
Jean Callanan’s Answer
Michael is right to be worried. A key part of the director’s responsibility is to ensure long-term financial stability, monitor the use of funds, ensure that controls are in place and discuss the organization’s financial information to ensure financial accountability.
Three aspects of this situation are particularly worrisome:
- The lack of financial data being given to the board. The board should have been receiving financial information that would have clearly shown that expenditure was exceeding income and that reserves were being depleted.
- The Chair of the board should also not be Chair of the ARC
- The implication that there is collusion going on between the Chair and the CEO as demonstrated by the advice from the Chair that the “CEO is handling” what the Chair calls “A blip in the operational model.”
My advice to Michael is that he needs to start by setting up a meeting with the Chair as soon as possible to set out his concerns, and to seek agreement that full financial data will be shared at the next board meeting, and the issue of overspend versus income and depletion of reserves will be given the time needed for proper examination and discussion. There needs to be full transparency of exactly what is leading to the overspend (a phrase like “Operational blip” is not satisfactory!) and how and when the CEO and executives propose to remedy the situation. If the next board meeting is a long time ahead perhaps a special board meeting needs to be held.
Hopefully the Chair will agree to this approach – if not Michael may have to talk to fellow directors to strengthen his hand. This is too serious to ignore, and Michael will be failing in his duties to the organisation, and as a nonexecutive director if he does so.
The fact that the Chair of the Board is chairing the ARC, that adequate financial data is not being given to the board and the hint that there may be a degree of collusion between the Chair and the CEO makes me fear that there may be other aspects of corporate governance in this organisation which may not be in line with best practice. I would be suggesting to Michael that he proposes to the board an external board evaluation which will audit the overall corporate governance and help the organisation to get back on track.
Jean Callanan is a Strategic Consultant and Change Maker. She is Chair of Irish Hospice Foundation and a Director of An Bord Iascaigh Mhara.
Donal McKenna’s Answer
Michael needs to establish the rate at which the organisation is getting through its reserves to establish if they are insolvent. He now has a responsibility to report his findings to the rest of the board and to inform their funders of the ongoing situation.
The next concern is that the Chair of the Board shouldn’t also be Chair of the Audit and Risk Committee. If it isn’t already there, this needs to be noted in the Terms of Reference for the sub-committee. Michael now needs to contact the two external members of the sub-committee to get their take on the situation.
It’s concerning that an ongoing financial report isn’t being presented to the Board at least 4 or 5 times a year at meetings. The Board have signed off on the Annual Financial Report without appearing to have all the information. It could be that they haven’t been given the training that they require in the roles and responsibilities of directors of a charity. However, even acting in good faith, this doesn’t absolve them of their responsibilities. You can’t make an informed decision if you don’t have all the information.
The auditors should be getting in front of the directors at least once a year, but this hasn’t happened. If this has been actively blocked by the Chair and CEO then Michael needs to take hold of the situation and get the other directors on side, and they need to look at the process of removal of the Chair from their role as director.
For the medium term, assuming the charity isn’t now insolvent, they need to develop a business plan to establish whether they are sustainable or not. The continuing role of the CEO in this needs to be established because the future of the organisation is under threat and has been for some time under their leadership.
Donal McKenna is a Chair of a charity and a governance consultant in the sector. He holds a Diploma in Corporate Governance from the Corporate Governance Institute and an MBA from Trinity College Dublin.
Anna Lee’s Answer
This is a matter of significant concern as the company is at risk of / is trading recklessly. Michael and other Board members have had access to four sets of audited accounts that show diminishing public funding and diminishing reserves. Auditors have brought these matters to the attention of the committee at least twice and it is unwise for the committee to ignore these concerns.
Michael should ask the Chair to convene a special meeting to discuss finance. If the Chair does not agree he should seek the support of other Board members to convene meeting. The external members of the ARC should be invited to the meeting and briefed on the key agenda item.
Michael, as the only Board member on the ARC apart from the Chair, needs to present the current concern to the Board. He may speak with the CEO or members of the finance team to fully understand the issue. The first task is to ascertain whether the company is currently trading recklessly. If it is, or is close to doing so, urgent action needs to be taken including getting legal and financial advice. In this case, this should be the only item on the agenda.
Once that key concern has been addressed, there are other issues to be tackled:
- The reduction in statutory funding: what has happened; what is the relationship like with the funder, how can the Board make a plan to increase or restore state funding. It is better to articulate and address the problem than to ignore it.
- The reserves: was any of the money spent from reserves actually restricted funding, if so, can it be established that this has been used for the purposes for which it was intended.
- Confidence of the Board in the Chairperson and CEO: should either or both step down from their roles? The Board may wish to set up urgent task group and ask Michael to lead; they’ll need to identify key staff to assist the review and planning.
- Agree broad approach to addressing the issues. This work will require time, clear thinking, shared thinking, confidence, trust and a willingness ‘to call it’ if required.
Lots of charities have solvency challenges at some time. The test of the charity is how these are managed.
Anna Lee’s work has focused on addressing poverty and social exclusion. She currently chairs ActionAid Ireland and is a Board member of Focus Ireland and St Stephen’s Green Trust.
Charity Trustees’ Week 2022 will run from November 14th to November 18th with over 20 exciting events for Trustees.
- How Organisational Behaviour Affects the Performance & Effectiveness of a Charity – Monday 14th at 8.30am with TU Dublin (Free, in person)
- Governing with Purpose: A conversation with Brian Cavanagh – Tuesday 15th at 8.30am (Free, in person)
- Cutting Edge Board Meetings – Tuesday 15th at 2.30pm with The Wheel (Free, online)
- Boards, Chairs and CEOs: Roles, Relationships & Boundaries – Tuesday 15th at 6.30pm (Paid, online)
- Diversity & Inclusion in your Non-profit Organisation – Wednesday 16th at 10.00am (Paid, online)
- The Good Governance Awards Ceremony – Thursday 17th at 6pm (Free, in person)
For the full schedule and booking links see: https://bit.ly/3TmviAQ
Charity Trustees’ Week is hosted in partnership by the Charities Regulator, Boardmatch Ireland, Carmichael, Charities Institute Ireland, Dóchas, Pobal, The Wheel, and Volunteer Ireland.
Mon, 14 November 2022, 08:30am – 10:00am
Carmichael 4 Brunswick Street North D07 RHA8 Dublin 7
TU Dublin & Carmichael invites you to a discussion on How Organisational Behaviour Affects the Performance & Effectiveness of a Charity.
The impact of a charity is visible through the effectiveness of its support to the service users and their experience with the charity. Impactful charities have demonstrated their agility to respond to the needs of service users, while still effectively following good governance as per the Charities Governance Code.
In this seminar we will discuss how this agility is achieved through organisational behaviour and how this can improve organisational decision-making.
From here we will introduce the new Charity Trustee Programme (NFQ level 6). This predominantly online 1 year part-time programme has been designed in partnership by Carmichael and TU Dublin with the aim of addressing the requirement for a charity trustee to have a deep understanding of their roles and obligations.
The event will begin with teas and coffees at 8.30am and the discussion will begin at 9am.
The event is free but prior registration is required.
This event is part of #TrusteesWeekIrl. For a full schedule of events see
Charity Trustees Week 2022 (charitiesregulator.ie)
Tue, 15 November 2022, 08:30am – 10:00am
Carmichael 4 Brunswick Street North D07 RHA8 Dublin 7
To mark the launch of his book “Governing with Purpose: How to lead a brilliant board – a guide for charity trustees”, Brian Cavanagh will be in conversation with Carmichael CEO, Diarmaid Ó Corrbuí, about some of the book’s key insights and guidance for charity trustees. This will be followed by a Q&A session with the audience. Refreshments will be provided.
The event is free but prior registration is required.
This event is part of #TrusteesWeekIrl. For a full schedule of events see
Charity Trustees Week 2022 (charitiesregulator.ie)
The Good Governance Clinics have been designed to provide volunteer trustees with a relaxed and supportive space where they can freely and easily, over tea and coffee, unburden themselves of the governance related concerns and queries that have been addling and at times bewildering them.
Whilst on the other hand it is about empowering trustees to showcase and identify the good governance practices that they themselves have in place and are committed to exercising. As such, the September clinics will highlight to groups how to showcase the impact of their activities and existing good governance practices through the Good Governance Award, now in its seventh year. The Good Governance Awards (GGA) is a national initiative led by Carmichael that promotes, recognises and encourages adherence to good governance practice by nonprofits in Ireland.
The clinics will be delivered by Diarmaid Ó Corrbuí, CEO of Carmichael and be an hour and a half in duration.
There are four clinics across Munster, sign up below:
Kerry: Good Governance Clinic Tickets, Wed 7 Sep 2022 at 11:30 | Eventbrite
Cork: Good Governance Clinic Tickets, Wed 7 Sep 2022 at 15:30 | Eventbrite
Clare: Good Governance Clinic Tickets, Thu 8 Sep 2022 at 11:00 | Eventbrite
Carmichael is delighted to announce a partnership with Ecclesiastical Insurance to provide a series of free training webinars on the theme of enterprise-wide risk management for nonprofits. Sign up here: https://forms.office.com/r/sNvTmKQAnX
Risk Identification & Horizon Scanning, Sept 7 12pm-1pm
Identifying and managing the possible risks that a charity may face is a key part of effective governance. This webinar will examine multiple risk identification tools and techniques including; Bowtie, SWOT, PESTLE and Horizon Scanning.
Risk Analysis, Prioritisation and Mitigation, Sept 30 12pm-1pm
This webinar will apply a tried and tested Enterprise Risk Management process to; analysis the potential root causes and consequences, assess and prioritise and understand appropriate risk mitigation strategies in relation to the ever, evolving charity riskscape.
Risk Culture Oct 19, 12pm-1pm
Having a strong risk culture will support charities in managing risks effectively. This webinar will explore what can influence and determine a strong risk culture and the benefits and challenges a charity may face during implementation and embedding and how to overcome these.
Reputational Risk, Nov 2 12pm-1pm
Protecting and improving a charities reputation is of great importance, this webinar will set out to provide an understanding of Reputational Risk versus Reputational Risk Management and focus on building resilience through risk management, business continuity planning and crisis response plans.
Introduction to Business Continuity Management, Nov 30 12pm-1pm
This webinar will explore the importance and benefits of Business Continuity Management, roles and responsibilities and introduce the various stages of an effective Business Continuity Management Programme.
Business Continuity Management – Undertaking A Business Impact Analysis, Jan 18 12pm-1pm
The webinar will primarily set out to demonstrate how to successfully undertake a Business Impact Analysis in order to understand a charities Critical Services to respond effectively in the event of a material disruption.
Building A Resilient Business Continuity Management Plan, Feb 1 12pm-1pm
This webinar will help charities to prepare for a rapid response and coordinated recovery in the face of a material disruption, examining a template and contents of a tried and tested effective Business Continuity Management Plan.
Partnerships, Mergers & Due Diligence, Feb 22 12pm-1pm
Collaborating with other charities and organisations can bring material benefits to both parties and importantly to beneficiaries. This webinar will include exploration of tool, techniques and top tips to undertake due diligence activity effectively.
This programme is being delivered in partnership with Ecclesiastical.
Carmichael is delivering free workshops for Board Members, Directors, Trustees, CEOs, Managers and anyone else involved in the preparation of Annual Reports for a nonprofit. This includes Companies Limited by Guarantee, Registered Charities, Unincorporated bodies, Social Enterprises and Sports Organisations. Each workshop covers the basics of what is required in an annual report and then focuses on how to use the annual report as a way of showing the public, your members and funders how good your organisation is. These workshops are aimed at smaller charities (annual income of less than €250,000) and, particularly, at charities with income of less than €50,000. Workshops will be delivered over Zoom. Email roisin@carmichaelireland.ie for more information. Sign up for a workshop here.
This programme is kindly sponsored by the Community Foundation for Ireland and Pobal.
